The website published at https://tradingerpconsulting.com, together with every page, sub-domain, form, and interactive facility forming part of it, is owned and operated by B&B Consulting LLC, a company incorporated in the Sharjah Media City (Shams) Free Zone in the Emirate of Sharjah, United Arab Emirates, carrying on business under the trading name Trading ERP Consulting.
| Item | Details |
|---|---|
| Legal entity | B&B Consulting LLC |
| Trading name | Trading ERP Consulting |
| Free zone of registration | Sharjah Media City (Shams), Emirate of Sharjah, United Arab Emirates |
| Trade licence number | 2646844.01 |
| Registered office | Sharjah Media City, Sharjah, United Arab Emirates |
| Electronic mail | info@tradingerpconsulting.com |
Accessing, browsing, or otherwise making use of the Website signifies acceptance of the present Terms and of the documents incorporated into them by reference, namely the Privacy Policy, the Cookie Policy, and the Website Disclaimer. A visitor who does not accept the Terms should discontinue use of the Website. Articles 1, 2, 11, 12, 13, 15, 16, 17, 18, 19, and 23 to 26 survive any cessation of use of the Website, together with any other provision which by its nature is intended to continue in effect after such cessation.
Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services recognises the validity of contracts and notices concluded or given by electronic means, and the parties accordingly agree that no requirement of writing or signature shall be treated as unsatisfied by reason only that the Terms have been accepted through use of the Website.
Expressions defined below carry the meanings given to them wherever they appear in the present Terms.
The Website performs an informational and commercial function. Descriptions of Services, indications of scope, references to packages expressed in hours, and outlines of the implementation methodology are published in order to explain what the Company does and to invite enquiries. No page of the Website constitutes an offer capable of acceptance, and nothing published on it forms a binding commitment to supply Services upon any particular terms, at any particular price, or within any particular timescale.
The present Terms govern access to and use of the Website itself. The detailed contractual terms that govern any paid implementation, consulting, or support service, including the scope of work, the fees, the timescales, and the allocation of responsibility, are contained in the proposal, the statement of work, the quotation, the order form, or the client agreement accepted by the client, and are not set out on the Website.
Services are addressed exclusively to businesses, to persons acting in the course of a trade, profession, or undertaking, and to their authorised representatives. Products are not sold to consumers through the Website, and no facility exists for the purchase of goods or of software licences upon it. By using the Website in connection with an enquiry, a booking, or an engagement, you warrant that you act in a business capacity and that you are authorised to act on behalf of the organisation you name.
Consequences of that characterisation should be understood. Provisions of consumer protection legislation that would apply to a supply made to a natural person acting outside the course of a business, including Federal Law No. 15 of 2020 concerning Consumer Protection, are not engaged by a supply of professional services to a business counterparty, and the allocation of risk set out in the present Terms and in the Engagement Documentation reflects a commercial negotiation between undertakings of comparable sophistication.
You may access the Website, view the Content, and print or download extracts for the internal purposes of your own organisation, provided that no proprietary notice is removed or obscured and that no extract is presented in a manner suggesting endorsement by, or affiliation with, the Company.
Conduct of the following kinds is prohibited, and engagement in any of it entitles the Company to suspend access, to remove material, and to pursue such remedies as the law affords.
Attention is drawn to Federal Decree-Law No. 34 of 2021 on Countering Rumours and Cybercrimes, which attaches criminal liability to a range of conduct involving information technology systems, among it unauthorised access, interference with data, and the dissemination of unlawful content. Conduct falling within the scope of that statute may be reported by the Company to the competent authorities.
Access is provided on an as available basis. The Company may modify, suspend, restrict, or withdraw the whole or any part of the Website at any time, whether for maintenance, for development, for security reasons, or for reasons of commercial policy, and is not obliged to give advance notice of such action.
Content is prepared with reasonable care and reflects the position understood by the Company at the time of publication. Enterprise resource planning software evolves rapidly, module capabilities change between releases, and descriptions of functionality, indicative timelines, and references to versions may cease to be current without the pages being revised. Reliance upon the Content in substitution for advice addressed to your own circumstances is not appropriate, and the Website Disclaimer, which forms part of the present Terms, addresses the point in greater detail.
Submission of the enquiry form, dispatch of a message, or reservation of a consultation slot amounts to an invitation to the Company to discuss a possible engagement. None of those acts creates a contract for the supply of Services, and none obliges the Company to accept the enquiry, to submit a proposal, or to make available any particular consultant.
Contracts for Services are formed only upon execution or written acceptance of Engagement Documentation. Where a conflict arises between the present Terms and Engagement Documentation in respect of the supply of Services, the Engagement Documentation prevails to the extent of the inconsistency. The present Terms continue to govern use of the Website in every case.
An initial consultation offered without charge is provided for the purpose of understanding requirements and of assessing whether a working relationship is appropriate. Views expressed during such a consultation are preliminary, are formed without the benefit of a documented analysis of the systems and processes concerned, and are not to be treated as professional advice upon which action may be taken.
Fees are established in Engagement Documentation and not on the Website. Package descriptions expressed in hours indicate the volume of consultant time allocated and do not constitute a fixed price for the achievement of a stated outcome unless Engagement Documentation says so expressly.
Fees are stated exclusive of value added tax. The Company is not registered for value added tax as at the date of the present Terms, and no such tax is added to its invoices. Should the Company become registered, or should it otherwise become required by law to charge value added tax, the tax will be applied to taxable supplies at the rate then prevailing under Federal Decree-Law No. 8 of 2017 on Value Added Tax, as amended, presently 5%, and any other duty or levy of a like nature, where chargeable, is payable by the client in addition. Where a client is established outside the United Arab Emirates, the treatment of the supply is determined by the applicable legislation, and the client remains responsible for any reverse charge obligation, withholding, or import levy arising in its own jurisdiction. Where withholding is imposed by law, the sums payable to the Company shall be increased so that the Company receives the amount it would have received had no withholding applied.
Invoices fall due within thirty calendar days of the date of issue unless Engagement Documentation provides otherwise. Interest accrues upon overdue sums from the due date until the date of payment at a rate of 1% per month, equivalent to 12% per annum, or at such lower rate as the applicable law permits. Entitlement to interest upon a commercial debt is recognised by Federal Decree-Law No. 50 of 2022 promulgating the Commercial Transactions Law, which leaves the rate to the agreement of the parties while reserving to the competent court a power to reduce a rate found to be excessive, and which prohibits the compounding of interest; no sum charged under the present Article is compounded. Suspension of performance is available to the Company where an invoice remains unpaid for more than twenty-one calendar days after a written reminder. Bank charges, intermediary charges, and currency conversion costs are borne by the payer.
Where Engagement Documentation calls for an upfront deposit, for the prepayment of consulting hours, or for staged or milestone payments, the sums concerned fall due in advance of the corresponding work, and the Company is not obliged to begin or to continue work while such a sum remains outstanding. A deposit is applied against the earliest sums falling due under the engagement, and, upon cancellation, it is dealt with in accordance with Article 9, being retained to the extent of work already performed and of costs irrevocably committed. Annual support and maintenance packages are payable in advance of the period to which they relate.
The present Article states the position applicable in the absence of express provision in Engagement Documentation, which prevails where it differs. Provisions have been framed with regard to the requirement of good faith in the performance of contracts under the Civil Transactions Law promulgated by Federal Law No. 5 of 1985, as amended, so that the allocation of risk is capable of surviving scrutiny rather than being struck down for excess.
A consultation reserved without charge may be cancelled or rescheduled at any time before the appointed hour through the link contained in the confirmation message. No sum is payable, and no consequence attaches to a cancellation, although repeated failure to attend without notice entitles the Company to decline further bookings.
Hours are drawn down against the balance as work is performed, and the record maintained by the Company constitutes the primary evidence of consumption, subject to correction where the client demonstrates error within thirty calendar days of receipt of the relevant statement.
Where a project is priced as a whole, payment is ordinarily structured against milestones. Termination by the client before completion attracts liability for every milestone achieved, for work performed towards the milestone in progress calculated at the standard rates of the Company, and for third-party costs irrevocably committed. Sums already paid in respect of achieved milestones are not refundable.
Where the Company terminates otherwise than for cause, or where it fails to remedy a material breach within thirty calendar days of written notice specifying the breach, the client is entitled to a refund of sums paid in respect of milestones not achieved, and the Company shall deliver the work product produced to that point in a form permitting continuation by another supplier.
Support contracts run for the stated term and are payable in advance. Termination during a term does not give rise to a refund of the fee attributable to the unexpired portion, save where the Company has failed to perform and has not remedied that failure within thirty calendar days of written notice. Renewal occurs only where the client confirms it in writing, and no automatic renewal operates.
No refund arises in the situations described below, each of which reflects a cause outside the performance of the Company.
Requests must be submitted in writing to info@tradingerpconsulting.com, must identify the engagement, the sums claimed, and the grounds relied upon, and must be received within thirty calendar days of the event giving rise to the claim. Acknowledgement is issued within five Business Days. A determination, with reasons, is issued within twenty Business Days of receipt of the request together with any supporting information the Company reasonably requires. Where a refund is approved, payment is made within thirty calendar days of the determination, to the account from which the original payment was received, in the currency of the original payment, and net of bank charges.
Rejection of a request does not exhaust the remedies of the client, which remain available in accordance with Articles 25 and 26.
A distinction lies at the centre of the commercial arrangement and is stated here without qualification. The Company supplies professional services. Odoo S.A. supplies the Odoo Software, together with hosting, subscription, licensing, maintenance of the platform, and the associated support services attaching to the product itself.
Two arrangements arise in practice. In the first, the client contracts directly with Odoo S.A. for the software, the hosting, and the subscription, and the Company acts only as the implementation partner. In the second, the Company arranges, manages, facilitates, or resells an Odoo or Odoo.sh subscription on behalf of the client, where such an arrangement has been agreed in the Engagement Documentation. In either case the software, the hosting infrastructure, and the platform services remain those of Odoo S.A. and remain governed by its terms of service, its privacy documentation, and its service commitments, and any charge raised by the Company for arranging or administering a subscription is stated in the Engagement Documentation.
Consequences of the distinction include the following.
References on the Website to Odoo, and to any other product, platform, or vendor, serve to describe the technologies in which the Company works. Trade marks and product names remain the property of their respective owners, and their appearance implies no endorsement, sponsorship, or certification by those owners save where the Company states such a relationship expressly and in terms.
Copyright and every other intellectual property right subsisting in the Content, in the structure and arrangement of the Website, in its underlying code so far as owned by the Company, and in the methodologies, frameworks, templates, and process maps published upon it, vest in the Company or in its licensors and are protected under Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights, together with the international conventions to which the United Arab Emirates is party.
Save as Article 4 permits, no licence is granted. Reproduction, adaptation, translation, public communication, incorporation into a derivative work, or commercial exploitation of the Content requires the prior written consent of the Company. Use of the Content, or of any material generated by the Company, for the purpose of training, fine-tuning, or evaluating a machine learning model is prohibited in the absence of such consent.
Ownership of deliverables produced under an engagement is governed by Engagement Documentation. Ordinarily, and unless otherwise agreed, configuration and documentation prepared specifically for a client pass to that client upon payment in full, while the pre-existing methodologies, tools, templates, and generic components employed in producing them remain the property of the Company, which grants a non-exclusive licence to use them so far as necessary for the enjoyment of the deliverables.
The Company respects the intellectual property of others and expects the same of the users of the Website. A procedure is maintained for the notification and removal of material alleged to infringe.
A rights holder, or a person authorised to act on behalf of a rights holder, who believes that material published on the Website infringes a copyright should transmit a notification to info@tradingerpconsulting.com bearing the subject line Copyright Notification. The notification should contain the following particulars.
Notifications are acknowledged within five Business Days. Material identified as apparently infringing is removed or rendered inaccessible pending investigation, and the party responsible for its publication, where a party other than the Company is responsible, is informed. Where the Company concludes that the material does not infringe, or where the party responsible submits a counter-notification supported by adequate grounds, the material may be restored, and the notifying party is informed of the decision and of the reasons for it.
Repeat infringers are excluded from access to the interactive facilities of the Website. Notifications submitted in bad faith, or containing a material misrepresentation, may expose the notifying party to liability for the loss thereby occasioned.
The procedure described above draws upon the notice and takedown model familiar from several jurisdictions, and is adopted by the Company as a matter of contractual undertaking. Remedies of a rights holder under Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights, and under the law of any other jurisdiction in which relief is available, are unaffected by it, and nothing in the Article restricts the right to pursue proceedings.
Material transmitted through the enquiry form, through the booking facilities, or through the messaging channels remains the property of the person who transmits it. By transmitting material, you grant the Company a non-exclusive, royalty-free licence to use it so far as is necessary to respond to the enquiry, to prepare a proposal, and to administer any resulting engagement.
You warrant that material you transmit does not infringe the rights of a third party, does not contain malicious code, and is not unlawful. Confidential or sensitive material should not be transmitted through the Website in advance of a confidentiality agreement, and the Company declines responsibility for material sent to it before such an agreement is in place.
Links published on the Website lead to resources maintained by others, including the documentation of Odoo S.A., the scheduling tools, and the messaging service. Inclusion of a link is a convenience and signifies neither endorsement of the destination nor responsibility for its content, its availability, its security, or its privacy practices. Following a link takes you outside the control of the Company, and the terms of the destination govern from that point.
Linking to the Website from another site is permitted where the link is presented fairly, does not suggest an association that does not exist, does not frame the Website within another page, and does not damage the reputation of the Company. Permission to link may be withdrawn at any time by written notice.
Information disclosed by a prospective client during preliminary discussions is treated as confidential by the Company and is not disclosed to third parties save to personnel and advisers bound by equivalent obligations, or where disclosure is required by law. Obligations of a reciprocal and more detailed character are ordinarily recorded in a separate confidentiality agreement, and the present Article does not displace such an agreement where one exists.
Personal data collected through the Website are processed in accordance with the Privacy Policy and the Cookie Policy, each of which forms part of the present Terms. Where the Company processes personal data on behalf of a client in the course of delivering Services, the relationship is that of processor to controller, and the arrangements required by Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and by Article 28 of Regulation (EU) 2016/679 where the European framework applies, are recorded in Engagement Documentation or in a separate data processing agreement. Where the Company works within a client's Odoo environment, the confidentiality obligations, the security obligations, and the data processing provisions governing that work, including the treatment of any subprocessor and the return or the deletion of client data upon completion, are contained in that Engagement Documentation or data processing agreement.
The Website and the Content are made available without warranty of any kind, whether express, implied, or statutory, save to the extent that a warranty cannot lawfully be excluded. In particular, no warranty is given that the Website will be uninterrupted or free from error, that defects will be corrected, that the Website or the server delivering it is free from malicious code, or that the Content is accurate, complete, or current.
The Website Disclaimer, delivered as a separate document and incorporated into the present Terms, addresses in greater detail the position concerning professional advice, business outcomes, third-party software, and statements as to past performance.
Limits stated below are commercially negotiated allocations of risk between undertakings, and the fees charged by the Company reflect them. Where any limit is found by a competent tribunal to be unenforceable, the remaining limits continue to apply, and the offending limit is to be reduced to the maximum extent permissible rather than disregarded.
Nothing in the present Terms excludes or restricts liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any liability that the applicable law does not permit to be excluded or restricted. Attention is drawn in particular to the Civil Transactions Law promulgated by Federal Law No. 5 of 1985, as amended, under which an agreement purporting to exempt a person from liability for a harmful act is of no effect, with the consequence that the limits below operate upon contractual liability and upon such other liability as the law permits to be limited.
Subject to the preceding paragraph, the following apply.
None of the exclusions set out above operates to relieve the Company of liability for loss directly caused by its own breach of contract, its negligence, or its failure to exercise reasonable care in the performance of the Services. Liability of that character remains subject to the monetary limits stated in the present Article.
You shall indemnify the Company, and keep it indemnified, against any claim, demand, proceeding, loss, damage, cost, and expense, including reasonable legal fees, arising from your breach of the present Terms, from your unlawful or unauthorised use of the Website, from material you transmit through it, or from your infringement of the rights of a third party. The Company shall notify you promptly of any such claim, shall not compromise it without your consent, such consent not to be unreasonably withheld, and shall afford you reasonable assistance in its defence at your cost.
Neither party is liable for a failure or delay in performance attributable to an event beyond its reasonable control, including an act of God, war, civil unrest, terrorism, epidemic, governmental action, embargo, industrial action affecting a third party, failure of a public telecommunications network, failure of a cloud infrastructure provider, or interruption of the supply of power. The affected party shall notify the other promptly, shall use reasonable endeavours to mitigate, and shall resume performance as soon as practicable. Where an event continues for more than sixty consecutive days, either party may terminate the affected engagement by written notice, and sums attributable to work not performed shall be refunded in accordance with Article 9.
Access to the Website, and to any interactive facility upon it, may be suspended or terminated without notice where the Company has reasonable grounds to believe that Article 5 has been contravened, that a security risk exists, or that suspension is required by law. Termination of access does not affect any right or obligation that accrued before it took effect, and does not affect the operation of an engagement, which is governed by Engagement Documentation.
The Company may amend the present Terms in order to reflect a change in its Services, in the technologies deployed on the Website, or in the applicable law. Amendments take effect upon publication, and the version number and date appearing at the head of the document identify the version in force. Continued use of the Website following publication signifies acceptance of the amended Terms. Where an amendment materially affects the rights of users, a notice will be displayed on the Website for a reasonable period. Amendments do not operate retrospectively upon an engagement already governed by Engagement Documentation.
Notices to the Company shall be sent to info@tradingerpconsulting.com. Notices to a user shall be sent to the electronic mail address most recently supplied. A notice sent by electronic mail is deemed received on the next Business Day following transmission, provided no delivery failure is received.
The present Terms, and any non-contractual obligation arising out of or in connection with them, are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, including the federal legislation in force in the Emirates and the regulations of the Sharjah Media City Free Zone Authority, among them the Companies and Licensing Regulations 2017 issued by that Authority.
The competent courts of the Emirate of Sharjah shall have exclusive jurisdiction to determine any dispute arising out of or in connection with the present Terms, and the parties submit to that jurisdiction irrevocably. Selection of the forum reflects the place of registration of the Company. Nothing in the Article prevents the Company from applying for interim or protective relief before any court of competent jurisdiction, nor from enforcing a judgment in any jurisdiction in which assets are situated.
Before proceedings are commenced, the parties shall attempt in good faith to resolve the dispute through discussion between representatives holding authority to settle. A party wishing to invoke the procedure shall serve written notice describing the dispute, and the discussion shall take place within twenty Business Days of that notice. Nothing in the paragraph prevents a party from seeking urgent interim relief.
For the avoidance of doubt in relation to visitors located in the European Union, the European Online Dispute Resolution platform previously established under Regulation (EU) No 524/2013 was discontinued on 20 July 2025 following the adoption of Regulation (EU) 2024/3228, which repealed the earlier instrument. No link to that platform is provided, and none should be relied upon. Information concerning the alternative dispute resolution bodies designated in the member states is published by the European Commission at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies. The Company supplies services to businesses rather than to consumers, and does not participate in consumer alternative dispute resolution schemes.
Questions concerning the present Terms should be addressed to info@tradingerpconsulting.com, or in writing to B&B Consulting LLC, trading as Trading ERP Consulting, at the registered office identified at Article 1.