Last updated: 14 June 2026
These Terms and Conditions govern the provision of ERP consulting, implementation, migration, optimisation, automation, AI-assisted services, project delivery services, support services, configuration services, and related professional services provided by Trading ERP Consulting.
These Terms and Conditions (“Agreement”) govern the provision of ERP consulting, implementation, migration, optimisation, automation, AI-assisted services, project delivery services, support services, configuration services, and related professional services provided by Trading ERP Consulting. References to “Trading ERP Consulting” shall include its directors, officers, shareholders, affiliates, employees, freelancers, consultants, subcontractors, implementation partners, representatives, agents, successors, assigns, and authorised personnel where applicable.
1. Definitions
“Business Day” means any day other than Saturdays, Sundays, officially recognised public holidays, banking holidays, government-mandated non-working days, or force majeure suspension periods in the jurisdiction relevant to the applicable operational activity, Service delivery location, or affected Party.
2. Independent Contractor Status
Trading ERP Consulting acts solely as an independent implementation and consulting provider. Nothing within this Agreement shall create any employment relationship, fiduciary relationship, partnership, joint venture, or agency relationship between the Parties.
3. Services
The Services shall be performed using commercially reasonable skill and care consistent with generally accepted ERP implementation industry practices. Trading ERP Consulting makes no guarantee regarding profitability increases, operational improvements, uninterrupted operations, regulatory outcomes, or successful user adoption.
4. Fees, Billing & Payment
Implementation services are prepaid unless otherwise agreed in writing. Failure to pay any invoice when due constitutes a material breach. Trading ERP Consulting reserves the right to suspend services, revoke temporary access, terminate delivery activities, issue final invoices, and reallocate implementation resources.
5. Client Obligations
The Client shall provide accurate information, timely approvals, stakeholder participation, required access credentials, and maintain valid software licensing and secure internal infrastructure.
6. Change Requests
Any request outside the agreed implementation scope constitutes a Change Request and may require revised implementation estimates, revised commercial approval, additional implementation hours, or revised timelines.
7. Client Testing, Validation & Acceptance
The Client shall bear sole responsibility for user acceptance testing (UAT), validating migrated data, reviewing reports, approving production deployment, and confirming operational readiness. Production use or go-live approval constitutes deemed acceptance.
8. Accounting, Tax & Regulatory Disclaimer
Trading ERP Consulting does not provide legal, tax, accounting, payroll, audit, compliance, or regulatory advisory services. The Client remains solely responsible for obtaining independent professional advice regarding such matters.
9. Artificial Intelligence & Automation Disclaimer
Certain Services may involve AI-assisted workflows, GPT-generated outputs, predictive automation logic, and machine-generated content. All AI-generated outputs require independent review, validation, and approval by the Client prior to operational reliance.
10. Data Migration & Reporting Disclaimer
The Client remains solely responsible for validating all migrated data, synchronised data, reports, dashboards, automations, calculations, and transformed data prior to production usage.
11. Third-Party Software, Hosting & Odoo Terms
Trading ERP Consulting does not own or control Odoo infrastructure, hosting systems, cloud services, APIs, licensing systems, vendor-side cybersecurity infrastructure, or backup systems. Applicable references may include Odoo Partnership Agreement, Odoo Cloud SLA, Odoo Privacy Policy, Odoo GDPR documentation, Odoo Acceptable Use Policy, and related vendor policies.
12. Confidentiality
Both Parties agree to maintain strict confidentiality regarding all Confidential Information including customer information, methodologies, pricing structures, operational structures, implementation processes, and technical configurations. Confidentiality obligations survive termination indefinitely.
13. Intellectual Property
All proprietary methodologies, implementation structures, frameworks, automation logic, templates, and operational methodologies developed or utilised by Trading ERP Consulting remain the exclusive property of Trading ERP Consulting.
14. Non-Solicitation & Non-Circumvention
The Client shall not directly or indirectly solicit, hire, engage, contract, circumvent, or independently utilise any employee, freelancer, consultant, subcontractor, affiliate, implementation resource, or representative introduced through Trading ERP Consulting for twenty-four (24) months.
15. Limitation of Liability
Trading ERP Consulting and its affiliates, directors, officers, employees, freelancers, consultants, subcontractors, implementation partners, representatives, and associated personnel shall not be liable for indirect losses, consequential damages, loss of profits, operational downtime, cyber incidents, business interruption, or reputational damage. No associated individual shall bear personal liability arising from the provision of the Services.
16. Termination
Termination shall not invalidate payment obligations for accrued implementation hours, completed milestones, approved activities, allocated implementation resources, or implementation work already performed. All outstanding invoices become immediately due upon termination.
17. Communications & Non-Reliance
Only written approvals issued through authorised communication channels shall constitute binding approvals. The Client confirms it has not relied upon any verbal statement, projection, estimate, demonstration, or informal communication not expressly contained within signed documentation.
18. Force Majeure
Neither Party shall be liable for delays or failures arising from cyberattacks, infrastructure failures, governmental restrictions, internet outages, labour disputes, natural disasters, or force majeure events.
19. Governing Law & Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.